Enemalta restored electricity supply to all customers affected by the high voltage cable faults registered earlier this weekend, as it continues to repair damages which it says have been caused by the high temperatures of the ongoing heatwave.
Enemalta said that on Saturday night, its engineers and technicians continued working relentlessly to repair high voltage cable faults in different parts of Malta and Gozo, to restore electricity supply to customers and gradually re-establish the network’s flexibility and resilience.
Enemalta said that the company registered more than 60 high voltage cable faults and other network difficulties since Monday. “Several technical teams will continue working round the clock, until all damaged cables can be re-energised.”
“In the meantime, other teams of Enemalta technicians will continue to respond to requests for assistance from customers impacted by smaller faults that may affect individual buildings, parts of a street or similar small areas,” the company said.
During the night, Enemalta completed repairs on a high voltage cable in Attard, to restore supply to customers in parts of Rabat, Dingli and Mtarfa. In Gozo, repair works on another cable supplying parts of Nadur were completed as well.
Enemalta CEO Jonathan Cardona explained that Enemalta employees are working round the clock to restore electricity supply to all affected areas. “I would like to show my appreciation and thank all the teams working at all times of day to assist customers affected by these difficulties. We reinforced our resources and will continue to do so in coming days, to continue strengthening the network and swiftly respond to any other difficulty that may arise in coming hours,” Cardona said.
The company said that when a high voltage network fault is registered, it immediately launches works to restore electricity supply to customers in the affected areas. In many cases, these areas can be reconnected to the grid through alternative cable connections.
“However, when multiple faults affect different cables supplying the same area within a short period of time, restoration of supply to the affected customers may not be possible until lengthy underground cable repairs are completed,” Enemalta said.
When faults are impacting a single substation and repairs need more time to complete, Enemalta also uses large generators as a standby power system, to provide electricity to the affected customers while repairs are in progress. While it is not always technically possible to use such systems, in the last few days generators were used to reduce outage times in Zabbar, Zurrieq, Dingli, Msida, Zebbug, Mellieha and Ghajnsielem, the company continued.
Enemalta said that it will continue making use of all resources available to keep improving the quality of its services, while providing a quicker response to network disturbances and requests for assistance from customers in difficulty.
Customers experiencing such difficulties can inform Enemalta by calling the Company’s customer care team on 8007 2224 or by calling the Servizz.Gov Helpline 153.
The Company is using its SMS notification service to keep subscribed customers updated on faults and repairs affecting their electricity supply. The public can subscribe to this service by sending an SMS with the account holder’s ID Card number, on 79052492.